12 Ways to Ensure Customer Satisfaction (12 photos)

Customer satisfaction is the surest guarantee of obtaining valuable recommendations, growing your business and bolstering your professional reputation. But it is not enough to be technically qualified to achieve client satisfaction. Customers today value such things as active listening, transparency,...

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4 New Mudrooms That Make a Striking First Impression (4 photos)

A mudroom can do more than keep daily clutter contained. It can greet you with a sense of warmth, energy or drama the moment you walk through the door. Here, design and remodeling pros share how they used bold color, patterned tile, wallpaper and other eye-catching details to bring personality...

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Designer’s Kitchen Embraces Her Historic California Home’s Past (19 photos)

Interior designer Lauren Gardner thought the 1890s Victorian home in Sierra Madre, California — a former carriage house that was a designated city landmark — would be a good fit for her and her family. The Canyon Collected Design principal loves English-style kitchens and shopping for antiques at flea...

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